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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from CompareHotWater.com.au (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and time zone. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
We collect information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you contact us or attempt to contact us through the Site, we collect certain information from you, including your name, address, email address, and phone number. We refer to this information as “Contact Information.”
How Do We Use Your Personal Information?
We use the Information that we collect generally to fulfill any service requests placed through the Site. Additionally, we use this Order Information to:
- Communicate with you;
- Screen our enquiries for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@comparehotwater.com.au.
