Complete Apricus Hot Water Review: Everything You Need To Know

Efficient and Affordable Hot Water Systems in Australia

Apricus is a global manufacturer of solar hot water and hydronic heating products for both households and businesses. They have a mission to provide practical and efficient solutions to their customers facing high energy costs and climate change impacts.

Apricus products include complete (packaged) solar hot water systems, heat pump water heating solutions, solar lights, system accessories, and more. Apricus has one of the most extensive ranges of eco-friendly hot water products on the Australian market.

If you’re looking for any kind of solar hot water system for your home or business, Apricus most likely has it in its arsenal. Read our complete Apricus hot water review to learn more about the company, its history, product range, and more.

About Apricus Australia: Company Background

The Australian Apricus company was founded in 2005 by Chris Taylor. With a strong focus on solar thermal solutions, Apricus is a global company with worldwide offices, supplying to over 30 countries. The name “Apricus” is quite fitting for the company, as it’s Latin for “attracting the sun.”

The company has a nationwide service network across Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra. All of their research, development and manufacturing for Apricus Australia is handled within the company-owned facility in Australia.

Apricus has several patented designs and continually works on improvements based on feedback from its diverse global customer base to create solar water heaters and systems that last.

Apricus’s team has earned a remarkable reputation in the solar hot water system industry, offering great support for customers looking to reduce power bills and run their households with more eco-friendly solutions. With two decades of experience under their belt, they’ve become a household brand in the Australian HVAC (Heating, Ventilation, and Air Conditioning) industry.

Apricus’ Sustainability Values

Apricus takes pride in providing sustainable energy solutions for homes and businesses, focusing on eco-friendly and responsible manufacturing. They take their mission to provide environmentally friendly products to eventually eliminate CO2 emissions seriously.

For example, just one Apricus solar thermal collector can make a significant impact by reducing CO2 emissions equivalent to planting at least 200 trees. They help people who want to reduce their carbon footprint by providing heating solutions that meet the highest sustainability standards.

Apricus makes material choices and adopts recycling practices that align with its company mission. Regardless of whether they meet their goals precisely, it’s clear they’re dedicated to positively impacting the environment.

Apricus is deeply committed to positively impacting our planet, one solar hot water system at a time. They firmly believe in our responsibility to leave a better environment for future generations. This is evident in the design of their solar hot water systems and heat pump range.

Apricus Complete Range of Hot Water Systems

Below is the complete lineup of Apricus’ hot water products for homes and businesses, as listed on the official Apricus Australia website. 

Their focus is on solar hot water systems, which they also provide with gas and electric boosters to extend the capacity to deliver round-the-clock hot water.

Solar Hot Water Systems (For Homeowners)

Apricus Australia provides two solar hot water systems: electric-boosted and gas-boosted.

Electric Solar Hot Water System

The Apricus Electric Solar Hot Water System is a reasonably priced and sustainable option for homeowners seeking to harness solar energy for their hot water needs. These systems include solar collectors that passively track the sun to maximise sunlight collection throughout the day. These systems contain a battery storage tank and solar heating for dependable, round-the-clock hot water availability, giving homeowners peace of mind that it won’t run out.

For various home needs, Apricus offers different tank sizes with bottom or middle electric element options. These systems are prevalent among plumbers since they are lightweight and straightforward to install. They are also made to work remarkably well in cold areas, guaranteeing hot water when needed.

Gas Solar Hot Water System

The Apricus Gas Solar Hot Water System uses solar energy to generate hot water while boosting gas for a continuous hot water supply. These systems come in various sizes and offer boosting with natural gas or LPG. These systems are cost-effective and environmentally responsible options as they are made to save at least 60% of energy annually, just like their electric equivalents. These water systems’ evacuated tube solar collectors can perform better in colder areas and have built-in frost protection, eliminating the need for glycol and lowering mainte

Commercial Hot Water Systems

Whether you are a business or enterprise, Apricus Commercial Hot Water Systems provides efficient and sustainable hot water solutions. These specially designed systems provide electric boosting options for various business locations that experience different sides of the Australian climate. Passive sun tracking is possible with its evacuated tube design, which maximises solar collection all day.

These solar hot water heater systems are well-suited to survive harsh circumstances with cyclone-rated mounting frames and outstanding cold weather performance, assuring reliable hot water availability when most required. Additionally, they include built-in frost protection, which lowers maintenance needs. Apricus is dedicated to the long-term functioning of their goods and guarantees them a 15-year collector guarantee and a 10-year warranty on solar hot water tanks. 

All-in-One Heat Pump

The Apricus All-In-One Heat Pump is a cutting-edge solution for hot water without relying on gas or electric energy. Heat pump units are known to significantly lower energy costs — outperforming traditional electric and gas water heaters by up to 70%. Apricus’s Heat Pump has an amazing yearly carbon reduction rating of 3 tonnes.

The All-In-One Heat Pump also increases your annual energy savings and power bills by being eligible for solar and heat pump water heater rebates in Australia. The system is also built with real-time power usage monitoring to maximise energy efficiency, allowing homes to manage their electricity costs. It also effortlessly connects with photovoltaic systems.

The heat pump guarantees hot water delivery up to 70°C thanks to dual heating technology and a clever touchscreen controller. It uses R290, a natural refrigerant with little potential to cause global warming compared to synthetics, making it a sustainable option.

The Heat Pump system is also covered by a lengthy 6-year warranty, giving users peace of mind that they’ll get support for their system if they ever need it.

Apricus Hot Water Tanks

Apricus water tanks come in three storage sizes: 250L, 315L and 400L. These tanks give homes long-lasting hot water while being able to withstand the harsh Australian conditions in certain areas of the country. 

The Apricus solar hot water heater tanks are made of vitreous enamel and have the capacity to tolerate abrasion, chemicals, and corrosion. They have excellent polyurethane foam insulation, providing exceptional thermal efficiency and lower energy use and expenditures. 

The Complete Apricus Hot Water Product Range

Apricus Australia offers various hot water systems for commercial and residential purposes. Here’s a full breakdown of the Apricus Australia product range as sourced from their official website (as of 2023):

Residential Solar Hot Water Systems

Apricus Electric-boosted Solar Hot Water Systems

• Small: For 1-3 bedroom homes, comes with 250L tank
• Medium: For 3-4 bedroom homes, comes with 315L tank
• Large: For 4+ bedroom homes, comes with 400L tank

Apricus Gas-boosted Solar Hot Water Systems

• Small: For 1-3 bedroom homes, comes with 250L tank
• Medium: For 3-4 bedroom homes, comes with 315L tank
• Large: For 4+ bedroom homes, comes with 400L tank

Commercial Solar Hot Water Systems 

There is no information available on specific commercial products via the Apricus website, but you may request a quote for commercial Apricus solar hot water systems and heat pump products.

All-In-One Heat Pump

• It comes with a 260L storage volume suited to heat water for six people.

Solar Hot Water Tanks

• Apricus provides three storage tank sizes: 250L, 315L and 400L.

Best-Selling Apricus Hot Water Products

The following Apricus hot water systems are among consumers’ favourites.

Apricus All-In-One Heat Pump

The reason why this product is a top choice in Apricus’s solar hot water systems range is because this system has been designed to offer an annual carbon reduction rating of 3 tonnes. It can help households reduce energy costs by up to 70% when compared with gas water heating and electric hot water systems. Heat pump hot water systems are also among the top choices for households looking for alternatives to solar hot water systems as they extract heat from ambient air, removing the need for sunlight to power your hot water heating.

Electric Solar Hot Water System 315L

The 315L Electric Solar Hot Water System is one of Apricus’ best-selling products, as it is both affordable and environmentally friendly. It uses evacuated tube solar collectors to harness solar energy to warm your water, and it is boosted by electricity if sunlight isn’t available. There’s a 15-year warranty on the collectors, too.

Suitable for a home with three to four bedrooms, the 315L tank provides enough hot water for uninterrupted hot water flow.

This system’s electric booster is a standout feature that can be placed at the bottom or middle of the tank. Even during times of low solar contribution, this booster acts as a dependable backup to ensure you always have hot water. The tank is offered in stainless steel and glassed-lined variants per your preference.

Gas Solar Hot Water Systems 315L

The Apricus Gas Solar Hot Water System, which has a 315L capacity with 15 year warranty on collectors, is another best-selling hybrid solar hot water system from Apricus. Its evacuated tube solar collectors move energy to the copper pipe and heat the water at 30 degrees Celsius. 

Suited for households with three to four bedrooms, the 315L tank is ideal, ensuring you have a sufficient hot water supply on demand. Also, you get a 1–year warranty exclusively on the tanks.

The gas booster, which can operate on either natural gas or LPG, gives you flexibility and dependability in guaranteeing you access to hot water around the clock. It offers glass-lined and stainless steel.

Top Benefits of Choosing An Apricus Hot Water System

Apricus has unquestionably established itself as a front-runner in the residential and commercial water heating industry. With around two decades of experience since its inception, the company has earned well-deserved accolades, and here are some compelling reasons why consumers opt for Apricus products:

Advanced Features

Apricus collectors have a clever round-tube design that naturally follows the sun, giving you more solar power throughout the day. This is referred to as “passive sun tracking, ” which not all solar hot water heaters offer. Another advanced feature is the high cyclone rating on their systems. Apricus mounting frames are designed and tested in Australia to withstand cyclonic winds without any issues.

The electric and gas boosters on Apricus solar hot water systems also provide homeowners and businesses access to hot water throughout the day, even in bad weather and no direct sunlight, without having to choose only a gas or electric system. The inclusion of the solar water heater function on these products offers consumers a chance to save energy costs and have an eco-conscious solution for their hot water needs.

Cold Weather Performance

Apricus evacuated tubes perform well in cold climates and those chilly months when you need hot water the most. All Apricus solar hot water systems also come with built-in frost protection (down to -15°C), and you won’t need glycol, so less maintenance. This reduces your reliance on having to go with an electric hot water system, even if you live in an environment that has cold weather.

Australian Owned & Operated

Apricus Australia is proudly Australian-owned and operated, and its specific systems are mindfully built to tackle the rough conditions and weather that Australia faces. The local development and distribution of solar hot water heaters for Australian households shows the commitment Apricus has to support families and businesses on their home soil to save on their electricity bills. Apricus has received great feedback for its systems in the Australian market, as you can see in the “Awards and Accolades” section below.

Apricus Australia Warranty Information

Apricus puts in the hard work to bring you quality products. But if there’s a hiccup affecting your product’s regular operation, they’ll work closely with the local team of engineers or installers to sort it out quickly.

The length of coverage and the terms and conditions can vary for each hot water system, so you’ll need to check the product-specific documentation for all the ins and outs.

For hot water systems without a specific warranty policy, you have the standard 1-year parts warranty to rely on. They offer a 10-year warranty on solar hot water tanks and a 15-year warranty on collectors.

Here is the detailed warranty list:

• Thermostat and Element: Parts only: 1 year, labour only: 1 year
• Valve, Pump: Parts only: 1 year, labour only: 1 year
• Lined Storage Tanks: Parts only: 10 years, labour only: 1 year
• Stainless Steel Storage Tanks: Parts only: 10 years, labour only: 5 years
• Heat Exchanger: Parts only: 10 years, labour only: 1 year
• Solar Collector Copper Header, Evacuated Tube, Heat Pipe, Frame, Tube Clip: Parts only: 15 years, labour only: 2 years

Customers should contact Apricus Australia’s Warranty and After Sales Department for warranty claims, providing the relevant information, including the serial number, model number, contact information, and installation documentation.

Apricus Hot Water Installation

Can I install Apricus products myself?

Although all hot water systems from Apricus, including their hydronic heating systems and solar hot water systems, are made to be simple to install, it’s advised not to do self-installation and instead have your hot water system installed by a certified expert. Even though some DIY enthusiasts might be able to install simpler systems themselves, the experts will guarantee appropriate installation, safety, and adherence to regional building norms and laws. It’s also crucial to remember that DIY installation may lead to a violation of your warranty policy.

Where can I find an Apricus Installer?

Look to Compare Hot Water for an installer near you. When you’re choosing an installer for your Apricus solar hot water system, be sure to find not only the cheapest option but also an experienced one. Never sacrifice quality for cost savings; your hot water system should be handled with mindfulness and professionalism. Compare Hot Water has a network for accredited, licensed installers who work all across Australia.

What is the cost of installing Apricus products?

The cost of installing an Apricus hot water system varies significantly based on a number of variables, such as the particular product you select, the difficulty of the installation, your location, and any additional parts or accessories needed for your hot water system. It is advised to get in touch with accredited Apricus installers in your region to obtain a precise pricing estimate for installing an Apricus system. Compare Hot Water has a list of certified installers who work with Apricus products – reach out to get a quote and to organise your product system set-up.

Apricus Customer Service

Apricus has solid customer service, from the information you can access on their website on installation to the warranties and convenience of contacting the business. If you need to reach out to the customer service team, there’s an online form that lets you pick the right category for your question, fill in your information, and send over your queries. Just a heads up—they don’t currently have an online chat function, but they’ll answer your queries via phone or email. (As of 2023, the company shares that there are over 150 Customer Care agents across the country to provide technical and after-sales support to customers). If you need assistance with product advice, or to purchase and install your Apricus hot water system, Compare Hot Water has a responsive team of technical advisors to connect you with a licensed local installer. For supply, installation, and specialised advice, Compare Hot Water works with Apricus Hot Water Systems and can help you find the perfect match.

Apricus Price Range

The Apricus hot water system price range depends on numerous factors, including the system’s type, the tank size, features, the year of the model, and where you purchase your Apricus hot water system from. To get a precise price quote for the model you’re interested in, Compare Hot Water can advise you on the prices and options for the product most suited to your needs.

Apricus’ product selection typically starts at roughly $6,000 and goes up to $10,000. Although these units are more than you’d pay for an electric hot water system, solar hot water systems are always more expensive, and with Apricus’s advanced features, the price is justified.

The fact that your power bills are significantly reduced over the long term is why people choose to pay the larger upfront cost of a solar hot water system. Remember that using offers, rebates, and government incentives can further lower the price of Apricus products.

Apricus Accolades & Awards

Since 2003, Apricus has earned recognition from BRW, HIA, SmartCompany, and The Australian Business Awards. These organisations have acknowledged their achievements in product innovation, business excellence, and exceptional service in hot water systems.

In 2013, Apricus Australia received a prestigious accolade in the Service Excellence category of The Australian Business Awards. They were also recognised as a finalist in the Intersolar Awards that same year.

These are just a few examples of Apricus hot water systems getting recognition for their quality workmanship.

Apricus Australia: Our Verdict

Apricus is a big name in the global HVAC scene, specifically the Australian solar hot water market. Apricus’ hot water systems are some of the most budget-friendly solar options for households and businesses.

Apricus’ strong commitment to energy efficiency and environmentally friendly solar hot water system manufacturing is one of the reasons Apricus stands out from conventional hot water brands. It’s a win for consumers who care about the environment and want to reduce their household carbon emissions.

When you purchase an Apricus system, you’ll also get access to educational materials for residential customers and businesses who want to understand how to maintain their hot water products long-term. The company also provides long warranties to offer some reassurance to consumers that they’ll get great system support if needed.

If you want to hear from people who’ve used Apricus’ product line, there are plenty of testimonials for Apricus hot water systems online from customers who have purchased them. For supply, installation, and advice on your Apricus system, Compare Hot Water can provide solid resources and recommendations.

Apricus Review: FAQs

What are the energy savings I can expect with an Apricus Solar Hot Water System?

Your energy costs and savings depend on location, water consumption, and the system type you choose. Typically, an electric hot water system contributes to roughly 30% of your overall household energy consumption. Expect to save up to 80% of the energy consumed by your current electric hot water unit by switching to an Apricus system. Your household water heating bills will surely lessen with an Apricus hot water system.

How soon can I expect to recover my investment in an Apricus solar hot water system?

Apricus solar collectors are a cost-effective choice compared to many other solar hot water systems. For a typical household of four, the initial investment in a complete system may be similar to the cost of a new electric or gas system. The time it takes to recoup your investment will depend on factors like your location (solar radiation levels) and your current hot water usage.

In an average household that allocates about 25% of its electricity bill to hot water heating, you can expect to recover the full purchase cost in reduced bills in as little as 4 to 5 years. Over the lifespan of the solar hot water heater, you’ll make significant savings. On top of that, federal and local rebates and incentives can speed up your return on investment.

Is it possible to simply add solar to my current electric tank? Why is a Solar Ready Tank recommended?

In a technical sense, you can indeed attach solar to an existing electric tank. However, take the following factors into account:

1. Warranty Concerns: Adding solar to your current tank might void the warranty on both the tank and the solar collector.
2. Additional Expenses: You’ll need to invest in extra “retro-fit” valves to make the setup work.
3. Reduced Efficiency: Combining components not originally designed to work together can result in reduced system efficiency.
4. Missed Incentives: You may not qualify for various solar incentives when using a retrofit approach.
5. Future Costs: Consider how long your current tank will last and the potential expenses of replacing it down the road.

Can Apricus solar collectors operate in cold conditions?

Absolutely. Apricus‘ evacuated tube solar hot well collectors are designed to perform in extremely cold temperatures and have been installed in regions of Canada where temperatures drop as low as -45°C. Even under these frigid conditions, the system can efficiently produce hot water, thanks to the vacuum properties of the evacuated tubes.

Can the solar hot water system work on a cloudy day?

Yes, solar hot water systems can operate effectively even when the weather isn’t great. While the solar collector’s heat output is a bit less on overcast days, it still does a good job heating water. On heavily cloudy or rainy days, you might need some extra help from the gas or electric booster to keep the water hot. The system is automated, so you don’t have to worry about running out of hot water, even when there’s less sunlight.

Where are Apricus hot water systems made?

Apricus is 100% Australian–owned and operated; all of their solar hot water systems are manufactured in Australia, specifically with the main headquarters for production in Sydney, New South Wales.